Privacy policy

Unapologetic Privacy Policy

Introduction

Unapologetic ("we," "us," or "our") is committed to protecting the privacy of our customers and visitors to our website ("you"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

Data We Collect

We may collect the following personal data from you:

  • Contact information: name, email address, phone number, delivery address
  • Payment information: credit card details (through a secure payment gateway)
  • Order history and purchase information
  • Information you provide when you create an account or interact with our customer service
  • Browsing data: IP address, browsing history on our website

Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

  • To fulfill our contract with you (e.g., to process your order and deliver your purchases)
  • To comply with legal obligations (e.g., tax regulations)
  • For our legitimate interests (e.g., to improve our website and your shopping experience, for marketing purposes)

Use of Data

We use your personal data for the following purposes:

  • To process your orders and deliver your purchases
  • To provide customer service and support
  • To personalize your shopping experience
  • To send you marketing communications (with your consent)
  • To improve our website and services

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will then delete your data securely or anonymize it.

Data Sharing

We may share your personal data with third-party service providers who help us operate our business (e.g., payment processors, delivery companies). We will only share your data with providers who are GDPR compliant and have appropriate security measures in place.

Your Data Rights

You have a number of rights under the GDPR, including the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data
  • Restrict the processing of your data
  • Object to the processing of your data
  • Data portability

You can exercise these rights by contacting us at [insert your email address].

Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [hello@unapologetic.london].

For more information on GDPR compliance, you can visit the European Commission's website on data protection https://commission.europa.eu/law/law-topic/data-protection_en.